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Terms of Service

Last updated: January 21, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and AetherLogik ("Company," "we," "our," or "us") regarding your use of our website, services, and any related applications or platforms.

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

AetherLogik provides comprehensive technology services including but not limited to:

  • Dedicated server management and IT infrastructure services
  • AI automation solutions and conversational chatbot development
  • Web development and backend system creation
  • Cybersecurity consulting and implementation
  • Technology consulting and strategic planning
  • Hardware updates and technology maintenance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to provide advance notice of significant changes.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

3.2 Account Information

When you engage our services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

3.3 Business Representation

If you are entering into these Terms on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

4. Service Agreements and Scope of Work

4.1 Service Contracts

Specific services will be governed by separate service agreements, statements of work, or project proposals that detail the scope, timeline, deliverables, and pricing for each engagement. These documents are incorporated by reference into these Terms.

4.2 Project Requirements

You agree to provide all necessary information, access, and cooperation required for us to perform our services. Delays caused by your failure to provide required materials or access may result in project timeline adjustments and additional costs.

4.3 Change Requests

Any changes to the agreed scope of work must be documented in writing and may result in additional charges and timeline adjustments. We will provide estimates for such changes before implementation.

5. Payment Terms

5.1 Fees and Pricing

Service fees will be specified in the applicable service agreement or proposal. All prices are in US Dollars unless otherwise specified. We reserve the right to change our pricing with 30 days' notice for ongoing services.

5.2 Payment Schedule

Payment terms will be specified in each service agreement. Generally, payments are due within 30 days of invoice date. For larger projects, we may require milestone payments or deposits.

5.3 Late Payments

Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue payments.

5.4 Refunds

Refund policies will be specified in individual service agreements. Generally, payments for completed work are non-refundable, but we will work with clients to resolve any legitimate concerns about service quality.

6. Intellectual Property Rights

6.1 Client-Owned Materials

You retain ownership of all intellectual property, content, and materials you provide to us. You grant us a limited license to use these materials solely for the purpose of providing our services.

6.2 Work Product

Unless otherwise specified in a service agreement, you will own the final deliverables created specifically for you. However, we retain ownership of our methodologies, tools, templates, and any pre-existing intellectual property.

6.3 Third-Party Materials

We may incorporate third-party software, libraries, or services into our solutions. You are responsible for complying with any applicable third-party licenses and terms.

6.4 Portfolio Rights

We reserve the right to use general descriptions of our work and non-confidential aspects of projects for marketing and portfolio purposes, unless otherwise agreed in writing.

7. Confidentiality

We understand that you may share confidential information with us during the course of our engagement. We agree to maintain the confidentiality of such information and use it solely for the purpose of providing our services.

This confidentiality obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. For sensitive projects, we are willing to execute separate non-disclosure agreements.

8. Data Security and Privacy

8.1 Data Protection

We implement industry-standard security measures to protect your data and information. However, no system is completely secure, and we cannot guarantee absolute security.

8.2 Data Backup and Recovery

While we maintain backup procedures for our systems, you are responsible for maintaining your own backups of critical data and information.

8.3 Privacy Compliance

Our handling of personal data is governed by our Privacy Policy. We comply with applicable privacy laws and regulations in our data processing activities.

9. Service Level Agreements

9.1 Uptime and Availability

For managed services, we strive to maintain high availability and will specify uptime commitments in individual service agreements. Scheduled maintenance windows are excluded from uptime calculations.

9.2 Support Response Times

Support response times vary based on the service level selected and the severity of the issue. Specific response time commitments will be detailed in service agreements.

9.3 Performance Standards

We commit to delivering services that meet industry standards and the specifications outlined in our agreements. Any performance issues will be addressed promptly and professionally.

10. Limitation of Liability

To the maximum extent permitted by law, AetherLogik's total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific services giving rise to the claim during the twelve (12) months preceding the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless AetherLogik from any claims, damages, or expenses arising from:

  • Your use of our services in violation of these Terms
  • Your violation of any applicable laws or regulations
  • Infringement claims related to materials you provide to us
  • Your negligent or wrongful acts or omissions

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet/telecommunications failures.

13. Termination

13.1 Termination by Either Party

Either party may terminate ongoing services with 30 days' written notice. Project-based work will continue until completion unless terminated by mutual agreement.

13.2 Termination for Cause

Either party may terminate immediately for material breach of these Terms, provided the breaching party has been given written notice and a reasonable opportunity to cure the breach.

13.3 Effect of Termination

Upon termination, you remain responsible for payment of all services rendered through the termination date. We will provide reasonable assistance in transitioning services, subject to payment of applicable fees.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

14.3 Alternative Dispute Resolution

Before pursuing litigation, the parties agree to attempt resolution through good faith negotiation and, if necessary, mediation through a mutually agreed mediator.

15. General Provisions

15.1 Entire Agreement

These Terms, together with any applicable service agreements and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior or contemporaneous communications and proposals.

15.2 Modifications

We may update these Terms from time to time. Material changes will be communicated with reasonable advance notice. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.4 Assignment

You may not assign these Terms or any rights hereunder without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

15.5 Waiver

No waiver of any term or condition shall be deemed a continuing waiver of such term or any other term. Our failure to assert any right or provision shall not constitute a waiver of such right or provision.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

AetherLogik

Email: [email protected]

Phone: +1 (786) 459-7652

Address: Miami, Florida, USA

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AetherLogik Logo AetherLogik

Future-ready technology solutions for the digital age.

Services

  • Dedicated Servers
  • AI Automation
  • Web Development
  • Cybersecurity

Contact

[email protected]

+1 (786) 459-7652

Miami, Florida, USA

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